Terms of Service

Last Updated: February 28, 2026

Welcome to GymFix KE. These Terms of Service ("Terms") govern your use of our website and the repair and maintenance services we provide. By accessing our site or booking a service, you agree to these Terms.

1. Services

GymFix KE provides on-demand and scheduled repair and maintenance services for gym equipment. All services are performed by qualified technicians. By booking a service, you agree to provide accurate information about the equipment and the issue. Our AI-powered cost estimate is a preliminary, non-binding quote based on the information you provide. The final cost may vary after a physical inspection by a technician.

2. Bookings and Payments

When you book a service, you agree to pay the quoted amount upon completion of the service. We accept various forms of payment as indicated during the booking process. Any cancellation or rescheduling must be done at least 24 hours before the scheduled appointment time.

3. Your Responsibilities

As a client, you are responsible for:

  • Providing a safe and accessible environment for our technicians to perform their work.
  • Ensuring that the equipment to be serviced is disconnected from power sources where necessary.
  • Communicating any known hazards or specific conditions related to the equipment or location.

4. Limitation of Liability

While we strive for excellence, GymFix KE is not liable for any indirect, incidental, or consequential damages arising from our services. Our total liability for any claim arising out of our service is limited to the amount you paid for that service. We provide a 90-day warranty on all repairs, covering the specific parts replaced and labor performed.

5. Intellectual Property

All content on this website, including text, graphics, logos, and software (such as the AI cost estimator), is the property of GymFix KE or its content suppliers and is protected by international copyright laws.

6. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new Terms.

7. Governing Law & Contact

These Terms are governed by the laws of Kenya. If you have any questions about these Terms, please contact us at gymfixke@gmail.com.