GymFix KE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you book a service, contact us, or otherwise interact with our site. This information may include:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Booking Information: Details about your gym equipment (type, brand, model) and the description of the issue you provide.
• Payment Information: While we use third-party payment processors, we may receive transaction details related to your booking.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, including scheduling and dispatching technicians.
• Communicate with you, including sending booking confirmations, updates, and responding to your inquiries.
• Process your transactions and manage your bookings.
• Improve our website, services, and user experience.
• Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties who perform services on our behalf, such as:

• Technicians: To perform the requested repair or maintenance service at your location.
• Payment Processors: To securely handle payments.
• Service Providers: For website hosting, data analysis, and other IT services.

We will only share the minimum information necessary for them to perform their functions and require them to protect your data.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption and secure servers to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the right to access, update, or delete the information we have on you. If you wish to exercise any of these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: gymfixke@gmail.com
• Phone: 0769 148 926